- Alex Pappas - Denver, CO
- Alfonso Vastola - Castle Rock, CO
- Anne Rice - Boulder, CO
- Annette Bank - Louisville, CO
- Ash McFadden - Boulder, CO
- Bill Houston - Vail, CO
- Billy Goodwin - Granby, CO
- Bob & Janet Alter - Denver, CO
- Bobby Warner - Pensacola, FL
- Borne & Cronin - Edwards, CO
- Brian Field - Boulder, CO
- Carol Freyer - Snowmass, CO
- Christian Militeau - Boulder, CO
- Christine Pearson - Steamboat Springs, CO
- Craig & Ruth Taggart - Westminster, CO
- Cynthia Sawyer - Denver, CO
- Dale Abbot - Denver, CO
- Darren & Anna Smith - Greeley, CO
- David Myers - Boulder, CO
- Deltha O'Neil - Denver, CO
- Diane Johnson - Santa Fe, NM
- Dino Pinerola - Bowling Green, KY
- Donna Weiss - Dallas, TX
- Dwight Jones - Boulder, CO
- Enger Appraisal - Golden, CO
- Eugene DeLuise - Scottsdale, AZ
- Gary Gaspar - Sioux Falls, SD
- Gary Harmsen - Copper Mtn., CO
- Hank Rains - Estes Park, CO
- Harvey & Sharon Barnard - Denver, CO
- Ira Freedman - Boulder, CO
- Jerry Huggett - Cedaredge, CO
- Jim Burleson - Socorro, NM
- Jim Edwards - Boulder, CO
- Keith & Debbie Hollsinger - Walden, CO
- Ken Shields - Colorado Springs, CO
- Kevin Vesel - Denver, CO
- Lindsey Vonn - Park City, UT
- Lou Ann Urso - Idaho Springs, CO
- Lou Irene - Westminster, CO
- Luis Rodriguez - Englewood, CO
- Marie Wilkenson - Aurora, CO
- Mark Burchill - Telluride, CO
- Martha Daley - Denver, CO
- Martin Shifers - Englewood, CO
- Michele Rubio - Indian Hills, CO
- Phyllis Ursetta - Denver, CO
- Radetsky Appraisal - Bigfork, MT
- Randy Schneiderman - Denver, CO
- Raul Carbajal - Carbondale, CO
- Robin Castellino - Boulder, CO
- Rocky & Peggy Van Winkle - Bowling Green, KY
- Rod Schone - Boulder, CO
- Roger Grow - Boulder, CO
- Ron Mead - Rifle, CO
- Roy & Carolyn Gray - Ilwaco, WA
- Steve Gorham - Fort Collins, CO
- Steve Specht - Fort Dodge, IA
- Teri Lester - Vail, CO
- Tina Huston - Golden, CO
- Tom Barday - Louisville, CO
- Tom Monaco - Park City, UT
- Tommy Tran - Branson, MO
- Tri Nguy - Bowling Green, KY
- Valerie Shore - Denver, CO
- Wayne Ward - Boulder, CO
- William Goodwin - Granby, CO
Time and again you had the creative solution, the tough negotiating point, or the quick response necessary to keep our insurance claim on track with the insurance adjusters. I am convinced that without your unflagging enthusiasm for this claim we would not have settled as quickly, nor for as much as we ultimately did.
Richard Q. Russeth
...your lead adjuster took command of our claim and negotiations with our insurance carrier and has returned more than three times what the initial claim value appeared to be. As a result of all your fine efforts, we have been able to rebuild a new facility, larger than the one we lost; installed a state of the art packing line; and have improved our site facility all for the amount of the settlement. We initially looked at your fee as a cost of doing business. It turns out that the fee we paid of $218,858.00 was a true value compared to the additional reimbursements The Greenspan Co./Adjusters International was able to negotiate on the claim.
We did some research and it became clear to us that yours was the firm that we wanted to represent us. We made the decision to hire your firm to represent our interest and to ensure that we would be able to rebuild and repair our facility. We never regretted our decision. The strategies your firm employed throughout the claims process thwarted the insurers' exhaustive efforts to undervalue the claim. You successfully convinced the insurance company and their consultants for the need to resolve our differences and reach an equitable resolution. I am pleased to say that goal was accomplished.
While we are extremely business savvy, without your help we could not have successfully recovered from the devastating flood that destroyed Thailand. We were first victims of the flood. Then we became victims of the insurance company and the claims process. Right away you sent a team of expert consultants in the various aspects of the insurance claim that were applicable to our circumstance. Building experts were engaged to represent our interest in order to properly evaluate the damages to our various buildings. Your team of contents specialists were extremely detailed at capturing every single item of business personal property and machinery. With your expertise we were fortunate to favorably negotiate our way around the coinsurance penalties, depreciation, salvage and a variety of other claim issues in which we were not well versed. Initially we were hesitant to retain a loss consultant for our insurance claim as we believed that our insurer would promptly and fairly reimburse us for our loss. We quickly learned that in order to preserve our interests we needed the expertise of professionals as you to protect and advocate our insurance picture because the insurance company hired their own team to represent their own interests. Because of you we were able to negotiate an extremely favorable recovery on all aspects of loss. You took the burden of the catastrophe off our hands. We would never recommend anybody facing a complex insurance claim to move forward without the help of a firm like Insight Advice and The Greenspan Co./Adjusters International.
Our loss was quite large and the claim was complex. The team at The Greenspan Co./Adjusters International treated us as if we were their sole client. They invested an immeasurable amount of time and effort and at all times conducted themselves with extreme diligence and absolute integrity and professionalism. They took the time to learn and understand every aspect of our business. They then proceeded, as our advocate, to secure the settlement that we were entitled to under the terms of our policy. Without the assistance and guidance of these professionals, I am sure we would have never received a fair settlement.
The DiMare Company
Too seldom in life do companies, or their people, exceed expectations but you and the entire team at The Greenspan Co./Adjusters International are the very rare exception. Thank goodness I listened to two friends that insisted I hear what The Greenspan Co./ Adjusters International did what for them and, what they knew The Greenspan Co./ Adjusters International could do for us. That first meeting convinced me to hire The Greenspan Co./Adjusters International on the spot because, despite my insurance broker’s good intentions to represent us with the carrier, I knew he didn’t have the knowledge, resources or the complete independence to optimize our settlement. I know for a fact that I would have settled for less than half of what The Greenspan Co./Adjusters International got for us had you not been hired, and that’s after deducting your fee. What a value! Hiring The Greenspan Co./Adjusters International made our life easy in comparison to what could have been a very, very exhausting and unrewarding experience. We learned a great deal however, as did our broker, who now realizes, after seeing firsthand the effort, dedication, resources and knowledge that The Greenspan Co./Adjusters International put forth in managing and settling this claim. Our broker and our risk management team have now worked together to tweak our policies to better protect us in the future. But, one thing is for absolute certain; if we are ever unfortunate to have another major loss like this… our first call will be to The Greenspan Co./Adjusters International.
During the days that followed, many people appeared. Some were public adjusters and others were contractors. They all suggested that they could help us. As the dust settled and it became clear that there was no one on "our side," we began to think that maybe we could use some help. Maybe, just maybe, I was not as prepared for what lay a ahead as I thought. I met with you and Steve Severaid from your office. I met with others who offered similar services and as a result of these early meetings I set up interviews for the "final contestants" with our board of directors. It became clear during the interviews that Adjusters International was a "cut above the rest." It was clear that you would assemble a team that would represent our interests unfailingly regardless of the fact that you were located on the mainland. It became evident…from referrals and your intensity and conviction…that you were clearly the best choice for us. We never looked back. We cannot thank you enough for the wonderful job that you did. You were there for us every step of the way. You fought for us unwaveringly on difficult matters. You got us more than double what we probably would have gotten had we not hired you. You were worth every penny we paid you. We would never consider handling a claim of this size without you.
Calvin S. Oki, Building Manager
You leveled the playing field and made sure that we were represented professionally in every aspect of our losses. Your thorough cataloging and evaluation of our damaged personal property and your precise review of our building damage was instrumental in reaching a fair settlement. I spent numerous hours with your in-house forensic accountants who allowed us to recover in a fashion that never would have been achieved had we not retained your firm.
La Salle Hotel Properties
In your role as consultant to the National Park Service, your expertise was invaluable in allowing us to work through each step of the long and detailed process and to feel confident that we have protected the public interest as we arrived at a final insurance settlement of $7.5 million which we feel is fair and just. I was very impressed by the expertise you brought to bear on the claim and soon came to realize that we, with your help, would be actively involved in the adjustment process. You provided information and perspective that allowed us to review case law, weigh options, and shift approaches to aspects of the claim in order to reach a more beneficial yet fair settlement. I have also come to respect your ability to participate and communicate fully on a technical and professional level and yet be able to translate, in clear and concise yet understandable terms, the technicalities of the profession to those of us not immersed in the intricacies. The summaries and explanations of all aspects of the loss adjustment you prepared were well done and served as the basis for National Park Service approval of the insurance settlement.
United States Department Of The Interior - National Park Service
Paul and Sandy assisted Continental Airlines, Inc. for several months on a business interruption claim. The claim was quite intricate for it involved a hub station that had been damaged by a typhoon. I found Paul and Sandy to be professional and easy to work with. They exhibited experience in the claims process and provided Continental with the tools needed to finalize the claim.
Insurance Risk Management - Continental Airlines, Inc.
We greatly appreciate your professionalism, knowledge, and experience that have assisted us in the preparation of the claim and through our recent negotiations with the insurance carriers. It is clear to us that without your involvement we would not have received the 'fair' settlement that was concluded in December. The team you assembled (Gary Johnson, Jim Warren, and Paul Migdal) brought extensive experience to the table during a time when it was critical. Without this experience, we would not have been able to make it through the catastrophe in the manner we did.
Nitze-Stagen & Co., Inc. - The Starbucks Building
Your company…has provided invaluable leadership in analyzing, assembling and presenting our claim, particularly in the complex area of business interruption. Losses like these are always draining on the resources of an organization, and we appreciate the effort that you have gone through to reduce and/or minimize this impact.
Financial Officer - Boral Industries, Inc.
Starting from the date of our fire, your office gave us comfort and support and guided us through some problems which developed early and which at the time seemed insurmountable. Your office could not possibly have been more cooperative and understanding especially in the early days after the fire. Certainly our ability to become operational within a short period of time was due in part to your invaluable assistance.
Buchalter, Nemer, Fields, - Chrystie & Younger
Your technical expertise and knowledge have proven invaluable in terms of advising us of our rights under the policy, ascertaining the dollar values of the losses, and negotiating equitable settlements.
Your staff relieved our own personnel of having to spend many hours learning our ways through the complicated adjustment process.
Cask 'n Cleaver
Your expertise at handling all the issues and players involved prevented the possibility of Santa Fe suffering a 'second disaster.' Next time we won't wait so long to give you a call.
Services - Santa Fe Pacific Realty Corporation
As we both know, insurance policies are subject to interpretation. Also, theatre sales and accounting are unusual in the business world without conventional inventories, sales patterns. That meant I needed expert advice in assembling and presenting our claim. The Greenspan Co./Adjusters International staff listened carefully to the structure and flow of our accounting information and helped us sift through the documentation to construct our claim. As a professional accountant, I am confident that we covered the scope of the claim thoroughly.
Faith Raiguel, Chief Financial Officer
Center Theatre Group - Ahmanson Theatre·Mark Taper Forum
We were advised and promised by your firm that you would assist us in the preparation and presentation of our claim and review of our policies to identify our areas of entitlement. Additionally, you assured us that you would maintain a comprehensive written dialog with the insurance company to insure that the accurate facts would be easily provable. You and your team of professionals have lived up to all the commitments you made. The commitment that you and your firm gave to China Basin Properties, Ltd., and the experience and creative thinking that you personally brought to this claim significantly added in the successful outcome of the adjustment. There is no question in my mind, that your analysis of the policy, your understanding of property adjustment and current law with respect to claims practices, and your formulation of a meaningful claim strategy ultimately allowed us to collect a recovery in excess of what the insurance company suggested. In spite of the Insurer's repeated attempts to intimidate and to disregard your well thought-out claim approach, your objectivity and your advice were invaluable to the settlement.
U. S. Oceanics, Inc.
We were out of our league without sufficient knowledge to make these important decisions until you and your staff arrived on the scene. Your knowledge of the claims process and ability to focus the necessary expertise on our claim was invaluable.
The expertise that your firm exhibited during our initial discussions ensured our company that you would be able to achieve a more favorable settlement than we ever could and the results proved that. There was a minimum interruption to our organization while your staff gathered that appropriate information to process the losses which enabled us to concentrate on operating our business. Your firm clearly showed a level of knowledge and skill that proved to us that the choice we made in securing your services was the correct one.