The Beneke Co./Adjusters International Testimonials

On behalf of The Port Authority of New York & New Jersey, I would like to thank you for the expert advice you provided to me and my staff in our effort to bring the World Trade Center explosion insurance claim to closure. Your expertise and insight in this long and arduous negotiation were invaluable.

Certainly, the tragedy of the World Trade Center explosion will remain etched in our memories forever. We can, however, take pride in the united response of hundreds of people which enabled the complex to be reopened in record time and reconstructed on an expedited schedule. At the same time, as you well know, we were involved in a long, sometimes agonizing process of pursuing settlement activities with insurers. Without your help, and the help of many others the settlement wouldn't have been concluded as successfully as it was.

It was comforting to know that we were well represented by [your firm] and could rely on you and your staff to represent us in a professional manner throughout the claims process... Your experienced estimators know that certain aspects of a fire clean up must be handled expeditiously. You negotiated reasonable settlements with our insurance carrier in a timely fashion with a minimal amount of friction.

I am thrilled that I... hired [your team] to represent us in sorting through this $100 million plus claim. Over the course of the next 15 months, I never once felt that you or your team were not completely in control of a plan to recover the maximum settlement amount from our insurance carrier. All insurance policies have their “gray” areas, and ours was no exception. I must say that I was particularly impressed with you and your team’s ability to navigate through those areas and present them strategically and personally in the best light for your client. I really believe that our final claim resolution was significantly better than it would have been had you had not been engaged.

Our payment of fees to your firm for its expertise was money well spent. The return on investment was well worth it. ... After going through the extended insurance claim process, we now know that no one should handle their own claim without the benefit of your expertise. We highly recommend your firm and its services without any hesitation.

When it was initially suggested that we hire an independent loss consultant, I must admit I was skeptical of the need. However, I am convinced beyond all doubt that it was the best decision for the district to retain your services. ...If I could give anyone who was unfortunate enough to suffer a loss one piece of advice, it would be to retain Adjusters International as soon as possible after the occurrence.

You presented all the building damages in a timely manner and very quickly began to obtain payments from the insurance company throughout the claim until we reached a full settlement on our loss and damages. In short, you led us through the process of realizing a full recovery.

Hiring [your team] to represent us was one of the smartest decisions we made following the loss of our home... They made sure our claim was filed on time, the cost estimates were accurate, and that we received the maximum insurance proceeds we were entitled to based upon our policy coverage... During the days, weeks and months that followed our fire, my wife and I were able to focus on getting our life back in order, replacing our personal items, going back to work, and finding temporary housing for our family while the house was being restored and rebuilt. Because of [your team], we had time to focus on the really important things in life, and [they] handled each and every detail of the insurance claim and related issues.

Not until we engaged [Adjusters International] did we begin to feel that our claim would be properly considered. The process of demonstrating our losses to the carrier proved to be a torturous effort, and [your team] demonstrated a high degree of expertise, resourcefulness and tenacity. During this effort, they became trusted partners. Their intensity never wavered.... They were great resources to have representing us, and I have absolutely no doubt that we would not have accomplished the reasonable result that we did without their dogged pursuit of a fair resolution.