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Our Story

In 1985, 13 of the Industry’s Leading Public Adjusting Firms Joined Forces.
  • 1985 The year we began preparing and settling claims.
  • 1996 Advocacy and service to eligible government entities and non-profit organizations.
  • 2016 Expanded offerings to include disaster preparedness and resiliency service.

In 1985, 13 of the industry’s leading public adjusting firms joined forces to bring property insurance policyholders who had suffered loss and damage, a groundbreaking standard of recovery assistance. The new organization — Adjusters International — could put a team of top professionals virtually anywhere at any time, delivering an unprecedented level of expertise, experience, advocacy, and service to help the insured recover from property losses that were frequently disastrous in scope.

Adjusters International has become one of the largest and most respected organizations in its field. With over 40 offices throughout the U.S. and Canada, AI has helped policyholders of all types recover from many of the worst natural and man-made disasters.

In 1996, Adjusters International recognized the need to provide the same level of expertise, advocacy, and service to eligible government entities and non-profit organizations that had suffered a disaster and were seeking recovery under FEMA’s public assistance grants program — guiding them through the complicated application process.

From terrorist attacks to hurricanes, explosions to earthquakes, and fires to floods, Adjusters International is instrumental in putting clients on the road to recovery with both public adjusting services and the disaster recovery grant process.

In 2016, Adjusters International again expanded its offerings to include disaster preparedness and resiliency services in advance of a disaster. To accomplish this new direction, AI joined with Tidal Basin Group, a national emergency management and disaster recovery consulting firm with unique knowledge and experience in the areas of emergency and disaster preparedness, planning, response, recovery, mitigation management, and funding.

Adjusters International and Tidal Basin are now one organization — peerless in its ability to provide a Total Solution® for disaster preparedness and recovery, whether the need involves government grants or property insurance claims.

Our disaster preparedness and recovery services are provided under the Tidal Basin name.

Our adjusting services continue to be delivered by our licensed regional public adjusting firms, under the Adjusters International umbrella. Many of those firms are family-owned and been operating for decades in their respective markets, providing personalized service and proven expertise in advocating for the best possible financial recovery for their clients.

Adjusters International leadership experience, professionalism, and a deep-seated commitment to customer service are the hallmarks of our industry leadership.

Our People

Daniel Craig  Headshot

When Adjusters International and Tidal Basin merged in 2016, two things about AI became quickly evident. AI cares about its clients and their success and equally cares about its employees and their success. AI is a family atmosphere at the core of a professional consulting firm. The steady growth is a testament to this philosophy of client and employee success.

Daniel Craig
Senior Vice President, Chief Operating Officer

Contact Us

If you're suffering from a commercial property claim, we can help!
Call us at 800.578.1851 or fill out the form below:
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Meet Your Public Adjuster
Jim Beneke Headshot
Jim Beneke, SPPA
President
Jim is a third-generation public adjuster, he has a reputation for honesty and integrity in negotiating a fair and proper insurance settlement for his clients.
Contact him today!